Find helpful instructions in our Knowledge Base or submit a ticket through our IST Helpdesk. We can be reached by phone at 847-628-5040. If you are looking to visit us in person, our office is located on the second floor of University Center.
As of the end of May, 2018, Judson University has begun the transition to Windows 10. Along with this transition comes new processes, procedures, and information. All of that may seem scary. However, Information Systems and Technology has you covered!
During the months of June, July, and August, Information Systems and Technology will be hosting Windows 10 training sessions that will help make the transition to the new operating system go more smoothly. These sessions will help introduce users to the new processes that will make moving workflows into the new system significantly less painful.
For those of you who have already completed Windows 10 training, please refer to the Windows 10 section of our IST page in order to gain access to documents from the Windows 10 training sessions. Users will also find additional documentation and frequently asked questions that help answer some common issues that are encountered following the upgrade to Windows 10.
As the school year begins to come to a close and the temperature finally begins to push up into the 60s and 70s, we here at IST felt it appropriate to update our summer hours!
Starting June 4th, 2018, IST's schedule will change to accommodate university demand. Monday through Thursday, IST will be open as normal from 8 am to 5 pm. Fridays, however, IST's doors will close at 3 pm so our staff can take advantage of the beautiful Illinois weather we are hoping to experience. Except for me. I will probably be inside playing video games and being thankful that some genius gifted the world with air conditioning!
Have an excellent summer everyone!
Some forms on MyJudson require Adobe Reader DC or above to fill out. You can download Adobe Reader here. Instructions on installing are here for Windows and here for Mac. When completing the installation, allow the Chrome Extension to be installed, but turn off the extra software (i.e. McAfee). When you open your browser, it may ask if you want to enable the new Adobe Reader for the browser, say Yes.
You might need to tell the browser to open the PDF document in Adobe, as it may open in the browser's PDF viewer (the viewer will not allow you to submit a form over the internet). This is generally done in the right-hand upper window. There will be an "Open in Adobe" or "Open in another program" menu selection.
This was last updated August 2018. As browser support changes frequently, you may need to search the browser's support site if the above does not work as intended.