Find helpful instructions in our Knowledge Base or submit a ticket through our IST Helpdesk. We can be reached by phone at 847-628-5040. If you are looking to visit us in person, our office is located on the second floor of University Center.
As many of you have noticed by now, we have been replacing the existing wireless access points across campus with new ones. Along with the access point replacement come new network names. As we roll them out, you will see two new network names ("judson.public" and "judson.managed") appear in place of the old "JudsonPublic" and "jcwirelessBG" names. The password for "judson.public" is the same as it was for "JudsonPublic".
To date, we have replaced the wireless access points in the following locations:
Note: this will be updated as we continue rolling out the new devices to other locations across campus.
The IST Office is open from 8am to 5pm Monday through Friday.
Note: The office will be closed from 12pm to 5pm on Friday, September 3rd.
Some forms on MyJudson require Adobe Reader DC or above to fill out. You can download Adobe Reader here. Instructions on installing are here for Windows and here for Mac. When completing the installation, allow the Chrome Extension to be installed, but turn off the extra software (i.e. McAfee). When you open your browser, it may ask if you want to enable the new Adobe Reader for the browser, say Yes.
You might need to tell the browser to open the PDF document in Adobe, as it may open in the browser's PDF viewer (the viewer will not allow you to submit a form over the internet). This is generally done in the right-hand upper window. There will be an "Open in Adobe" or "Open in another program" menu selection.
This was last updated August 2018. As browser support changes frequently, you may need to search the browser's support site if the above does not work as intended.