Health Service


The  Health Services Department is under the coordination of Campus Health Coordinator. We offer emergent care through a paramedicine approach. Our EMS department provides care on a walk-in basis or in response to emergencies when summoned by Campus Safety EMS. We never charge students for office visits or when we respond to emergencies. We also assist students in coordinating care with local health organizations and help navigate any questions they may have about their insurance.  If students have any needs or questions, the Health Services office hours are Monday through Friday from 9 am to 4pm and the direct office phone number is 847-628-2465. If emergencies occur after hours, please reach out directly to Campus Safety at 847-875-4392. Emails regarding health-related concerns or insurance questions can be sent to 


Judson University Student Health Insurance

For student insurance waiver and self-enrollment in the policy, the link is open for an annual waiver from May 15th, 2023 until August 30th, 2023. For spring enrollment new and transfers, only the site will reopen from November 1st, 2023 until January 31, 2024. 

If the waiver is not filed during that allotted time, you will be placed on student insurance as the health services department does not allow any insurance paperwork to be accepted at any time. NO INSURANCE CARD IS ACCEPTED IN THE HEALTH SERVICE DEPARTMENT FOR ANY REASON.


Student Health Insurance is required for all undergraduate traditional students and graduate architecture students. An annual health insurance waiver and insurance card are required to be filed every year as an undergraduate student to opt out of the student insurance policy with Wellfleet Insurance. No cards or waivers are accepted after the start of the school year and under no circumstances are they accepted in the wellness center at any time.   The insurance charges will be removed once the waiver has been verified and approved by the insurance company and this can take up to 5 to 7 business days. 

Enrollment for the student policy is via the above link. We ask that if you are enrolling you please make sure it is through the website. Please follow the above link 

Fall 2022-Spring 2023 insurance Fees for the student insurance

Annual Charge: $2216.00

Fall Charge $ 926.00

Spring Charge $1,290.00


If there are any questions please contact health services via email at




Sport injury guideline

As an athlete, sports injuries are always a possibility. The following guideline applies to any type of sports injury.

                  The policy is managed by Wellfleet insurance company. 

                  This is a supplementary policy that is to be used in addition to your primary insurance policy .

                 This policy holds a $1000.00 deductible per injury filed.  


1. Injury occurs

2. Report suspected injury right away to Judson University coach as well as to athletic trainers for evaluation and treatment: ie: emergency room, immediate care, sports physician, or physical therapy.

3. With athletic trainers, a sports accident report needs to be filed right away along with a medical release authorization for health services and trainers to speak to anyone other than the athlete. 

 - trainers will send emails to athletes to schedule a meeting with the health service coordinator to pick up all claim information. 

4. Your claim will be submitted by the health coordinator upon receipt from the trainers. This may take up to one week from receipt. 

5. Upon claim paperwork pick up, you will receive a folder with the information for the claim and an insurance card which is all the information regarding the process and what you need to successfully work through the process. 

6. A copy of the insurance card needs to be given to all providers of service to guarantee both primary and secondary are billed accordingly.

7. If an athlete has any questions or issues regarding bills, they may contact the health coordinator for resource help and guidance through the process. 

Athletic Injury Filing Information

If you sustain an Athletic injury during a practice or a game:
  • If you have a injury you need to report to your coach
  • Judson University Athletic Trainers for evaluation, treatment and referral.
  • Meet with the athletic trainer to  file the claim paperwork in a TIMELY MANNER. 
  • Trainers will refer athlete to Health Services 
  • Health Services will review and go over all the information for claim submission 
  • You need to take your insurance card provide to by the university along with you primary insurance card to all providers(doctors, physical therapists, imaging and all others).
  • Your primary insurance is always billed first with the athletic insurance as a supplemental. 
How to File Athletic Injury Claims to Wellfleet:
Athletic Trainers are responsible for completing their portion of the Athletic Injury Claim form
in  the  event  of  a  sport  injury.  Student  athletes  are  responsible  for  making  sure  all  
medical providers have insurance information needed to submit a bill. When talking to your 
healthcare provider, please provide them with your personal family insurance information first. 
Next, make sure to let your medical providers know that you also have athletic insurance provided 
by your College/University,  which  is  administered  by  the  Wellfleet  Group  and  provide  them 
 the following information:
1.       All claims related to an Athletic Injury should be mailed to:
Wellfleet Group, LLC PO Box 15369
Springfield, MA 01115-5369
Fax# 413-747-8418
2.       If your medical provider will not send a bill to Wellfleet, try to obtain a copy of the 
itemized bill (CMS-1500 or UB-04)  or dental bill(s) from the provider.   The itemized bill(s)  
must include:
•     Provider’s name and address;
•     Provider’s Tax ID Number;
•     Diagnosis Code (ICD-10);
•     Date of service;
•     Type(s) of service or procedure code (CPT code);
•     Provider cost for each procedure.
3.       The Sport Accident Plan pays for covered expenses that are in excess of other valid and 
collectible insurance. If the athlete is covered by other insurance, ALL BILLS MUST FIRST BE  
determine payment.
4.           Once their primary insurance has paid and/or rejected the claim, the Explanation of 
Benefits (EOB) will also need to be submitted with the bills.
5.       Send a copy of the itemized bill and EOB to Wellfleet.
6.         Please do not submit balance due, balance forward or past due statements for payment. 
Sending in these types of statements will only delay payment. Only an itemized bill from the 
provider will be acceptable for payment.
Wellfleet Customer Service Department – 877-657-5039.





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